Terms of Conditions Bangalore Medtrain LLP

These terms and conditions govern the way in which we supply products to you, including any e-learning courses.

Please read these terms carefully before you submit your order to us. These terms tell you: who we are; how we will provide products to you; how you and we can change or end the contract; what to do if there is a problem, and other important information. Bangalore Medtrain LLP reserves the right to modify these Terms and Conditions at any time and in its sole discretion. All rights not expressly granted in these terms are hereby reserved

We will try our best to provide you with uninterrupted service. However, for reasons beyond our control like a power outage, server down, software issues, regular maintenance, a programming error, and other unavoidable glitches, content update there might be an interruption.

Grant Of License

In consideration of your payment, we hereby grant you a license to use the purchased e-learning courses (“the Products”). This license is limited, revocable, non-exclusive, non-sublicensable and non-transferable, and is subject to the rights and obligations granted under these Terms.

This license is personal to you and cannot be shared or exchanged with others.


We provide, manage, and maintain your access, login credentials, and support in every possible way. You aren't supposed to modify, distribute, or transmit any product or copyrighted material and also not permit anyone else to do so.

Course Access

Activation of the course would be done once the students have filled the application form and made the payment.

We cannot guarantee the completion or certification once the access period ends. Hence it is student’s responsibility to complete the course within the stipulated time. In case a student is unable to complete the course within the stipulated time, subscription charges would be applicable for the extensions

Students shall get a free extension of the course if there are any interruptions from our end. The period of extension might depend based on the duration of the interruption.

We aim to provide the best quality online study materials hence have the right to change or revise the content, curriculum, and course without any prior intimation.

The account shall be suspended if a student fails to pay the subsequent installment before due date. Reactivation charges would be applicable.

Students will be eligible to attend personal contact session (PCS) only after complete payment of the fees, internal exams (online monthly assessments), and any criteria allotted by the professors or coordinators.

If any false information or forged documents are provided, then the admission stands to be canceled, and we will not be liable for any refund of the fees.

Pricing and Payment

MedTrain works with third-party payment processing to offer convenient and secure payment methods. We take payments in various currencies, but the student will be liable to pay the convenience fee/conversion charges, including the tax (the access would be given only after successful payment confirmation).

  • Cash Payments are subject to the submission of PAN and Aadhar Card.
  • NEFT payments are to be made to the following account.
  • Cheque/Demand Draft to be drawn in favor of ‘Bangalore MedTrain LLP'. Kindly write your Name, Address & Phone Number on the reverse side of the Cheque/Demand Draft.
S.NO Account Name Bank and Branch Account No IFSC /NEFT / RTGS Code Swift Code
1 Bangalore Medtrain LLP Koramangala, Bangalore, India 004705012576 ICIC0000047 ICICINBB002

You agree to provide payment for the products in the stipulated currency, and you will be liable to pay any relevant conversion charges, as well as applicable sales tax in your region. Please note that we must receive your payment in full as invoiced/intimated before providing you with access to the products.

If a cheque is dishonored, an additional charge of INR 650/- will be levied. Late payment penalty of 2% of the course fee would be charged, if the payment is received after 10 days of the amount due date

  • Once Customer approves the E-mandate/e-NACH from our Finance partners, it creates a binding contract with MedTrain and creates liability for the customer to pay EMIs to the finance partner.

Cancellation and Refund Policy

Fees once paid, under no circumstances the request for cancellation and refund shall be accepted.

Post submitting the documents, if we identify that the student is ineligible for the course, then the course will be deactivated. The fees paid will not be refunded.

If a student’s degree certificate or MCI recognition is expected within 6 months for medical courses and within the course duration for all non—medical courses, then you can complete the admission process by taking a conditional admission letter.

The refund of the duplicate payment made by the customer will be processed via the same source (original method of payment) within 5 to 7 working days after intimation by the customer.

Personal Contact Session and Eligibility Policies

  • The courses that are applicable for Personal contact Session shall be conducted in batches. Hence, there is a possibility of course duration extension
  • We have the right to cancel, postpone or reschedule the Personal Contact Session due to external factors like floods, pandemic, earthquakes, and others.
  • The dates shall be informed prior via email, and the student needs to confirm it in order to make the necessary arrangements else it would be considered as a lost chance.
  • If a student fails to attend the personal contact session, we aren't responsible, and the student would be accommodated in the next available batch. However, students will be liable to pay 10% of the course fee.
  • A student has to start and complete the personal contact session within the course duration, and a maximum extension up to 5 batches would be provided.
  • Students will neither be allowed to the PCS nor would the certificate be issued if there’s any fee pending.
  • A student with 90% of attendance in Personal Contact Session shall only get the certificate.
  • Before attending the VIVA, all the online modules have to be completed.
  • Personal Contact Session shall not be exempted under any circumstances.

Exam Policy and Certificates

All the courses that we provide have online assessments, and students have to ensure to complete them within the course duration and with a minimum of 80% and aggregate of 60% in final assessment.

Every student will get a total of 5 attempts for the final assessments.

Offline Examinations Schedules:

  • Examination schedules shall be informed 15 days prior to the examination date.
*Subject to change

Offline Examination Centers:

  • Personal Contact Session location ~ Bangalore.

Viva Results and Certification:

Offline Viva results shall be announced on mail to each student within 30 days from the date of the viva, and the certificate will be sent by courier to the registered shipping address for passed students. Note: There is no re-evaluation policy for both online and offline examinations. Failing candidates need to retake their examination.

Contact us

The best way to reach out to us is to write to us through our Support team contact@med-train.com or contact on +91 7975764489. We would love to hear from you.

You can also write to us at

Bangalore MedTrain LLP

#14/1, Jaguar Property Inc, 25th A Cross Road, 24th Main Road, HSR Layout, Bengaluru - 560102. KA. IN